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Complaints against colleges & universities

We are unable to investigate complaints against individual colleges or universities.  Complaints which cannot be resolved using procedures available within the college or university can be taken to the Scottish Public Sector Ombudsman.  The contact details are:

Scottish Public Services Ombudsman
4 Melville Street
Edinburgh
EH3 7NS

Telephone: 0870 011 5378
Text: 0790 049 4372
Fax: 0870 011 5379
Email: enquiries@scottishombudsman.org.uk
Website: Scottish Public Services Ombudsman